Terms & Conditions

Radiant Heart Studio
(operated by Aleksandra Dehbandi-Nikolic Art of Yin)

 

§ 1 Background

Aleksandra Dehbandi-Nikolic Art of Yin, operating under the commercial name Radiant Heart Studio, offers spaces, infrastructure, and a website (hereinafter referred to as the “Provider”).

The Provider’s services are aimed exclusively at independent entrepreneurs (sole proprietorships), legal entities, and other parties acting in a commercial or professional capacity, including but not limited to practitioners in the fields of yoga, complementary medicine, coaching, events, and creative work (hereinafter referred to as the “Client”).

Customers are individuals who receive services from a Client or participate in events or offerings hosted by the Client. No contractual relationship is established between the Provider and the Client’s customers.

 

§ 2 Agreement

This agreement establishes a contractual relationship between the Provider and the Client under the terms set out below.

The Client agrees to rent, and the Provider agrees to make available, the use of the studio located at:

Radiant Heart Studio
Rüdigerstrasse 17
8045 Zurich, Switzerland

Each booking is considered an individual agreement and applies only to the specific date, time, and duration booked.

 

Services Included

Unless otherwise agreed in writing, the rental includes:

Use of the studio space and available infrastructure

 

Booking & Payment

The Client must submit a booking request via the Provider’s website booking system or by email to support@radiantheartstudio.com.

A booking is valid only once full payment has been received.

By executing payment, the Client expressly agrees to these Terms & Conditions.

Acceptance of this agreement occurs electronically via the booking system or email confirmation and does not require a handwritten signature.

 

§ 3 Rates and Payment Terms

The applicable rental rates are published on the Provider’s website at the time of booking and form an integral part of this agreement.

Prices may be adjusted by the Provider at any time; however, the price displayed at the time of booking is binding for that specific booking.

Invoices are payable within 3 days of issuance and must be transferred to the bank account specified on the invoice.

 

§ 4 Cancellation and Rescheduling

Advance Payment

The advance payment is non-refundable and is retained as a reservation and administrative fee in the event of cancellation.

 

Cancellation

The Provider does not offer cancellation refunds.

 

Rescheduling Policy

Rescheduling is permitted only once per booking. Any further rescheduling requests will be treated as a cancellation.

Weekday Events (Monday–Thursday)

• 4 weeks or more before the booking date: No penalty

• 3–4 weeks before: 10% of total rent

• 2–3 weeks before: 25% of total rent

• Less than 2 weeks before: 50% of total rent

Weekend Events (Friday–Sunday)

• 8 weeks or more before: No penalty

• 6–8 weeks before: 10% of total rent

• 4–6 weeks before: 25% of total rent

• Less than 4 weeks before: 50% of total rent

One-on-One Sessions

• 1 week or more before: No penalty

• 3–6 days before: 10% of total rent

• Less than 3 days before: 25% of total rent

No refunds will be issued for rescheduled bookings. The rescheduled date must take place within three (3) months of the original booking date.

These fees reflect administrative costs and lost rental opportunities.

 

§ 5 Location, Access, and Keys

Radiant Heart Studio is accessible Monday to Sunday from 7:00 AM to 12:00 PM, provided the Client has a confirmed booking.

The Client will be provided with an access key, which must be returned immediately after each booking unless otherwise agreed in writing.

 

Loss or Misuse of Keys

If the access key is lost, stolen, or handled negligently, the Client shall bear all resulting costs, including but not limited to:

• Key replacement fees charged by the building management or property owner

• Lock replacement or rekeying costs, if required

• Administrative costs incurred by the Provider

If the loss of the key, or delays related to replacement or repair, result in the cancellation, rescheduling, or disruption of other classes, bookings, or events, the Client shall also be liable for any resulting financial losses, including lost rental income or compensation owed to other practitioners.

All such costs will be invoiced and are payable within 3 days of invoice issuance.

 

§ 6 Responsibilities of the Client

The Client operates independently and is solely responsible for:

• Ensuring the space is left in proper condition

• Replacing or compensating any damaged or missing items with equivalent items

• The Client is responsible for ensuring that their customers and participants comply with the studio’s rules, safety guidelines, and access conditions.

The Provider shall not be liable for complaints, claims, disputes, or disagreements arising between the Client and their customers or participants, including but not limited to matters relating to services provided, cancellations, refunds, conduct, or satisfaction. Any such matters are the sole responsibility of the Client.

 

Cleaning and Condition
The Client is responsible for leaving the studio, including all rooms, toilets, and shared areas, in a clean and orderly condition after each booking.

If the studio is left unclean or requires cleaning beyond normal use, the Provider reserves the right to charge a flat cleaning fee of CHF 200 to cover professional cleaning and administrative costs.

This fee applies regardless of whether the cleaning is carried out by the Provider or a third-party service and will be invoiced to the Client, payable within 3 days of invoice issuance.

 

Exceeding Booked Time
The Client must vacate the studio no later than the end of the booked time slot. Any use of the premises beyond the booked duration will be considered excess usage.

Excess usage may be determined based on digital access timestamps from the locking system and/or personal verification by the Provider or its representatives.

Any excess usage will be invoiced according to the applicable hourly rental rate. A minimum charge of CHF 30 applies, regardless of the length of the overstay.

Repeated overstays may result in refusal of future bookings.

 

§ 7 Insurance and Liability

The Client must maintain valid liability insurance covering commercial activities and use of rented premises.

The Provider excludes liability to the extent permitted by Swiss law. Liability for intent and gross negligence is not excluded.

The Client is fully liable for any damage, loss, or injury arising from their use of the workspace, including damage caused by their customers or participants.

 

§ 8 Force Majeure

The Provider reserves the right to cancel a booking without notice in cases of force majeure, including but not limited to natural disasters, strikes, pandemics, government restrictions, or other events beyond the Provider’s control. In such cases, no compensation or damages may be claimed.

 

§ 9 Data Protection

Both parties comply with applicable Swiss data protection regulations. Personal data necessary for contract execution will be stored and processed accordingly.

 

§ 10 Final Provisions

Each booking constitutes a separate agreement.

Swiss law applies.
The place of jurisdiction is the Provider’s registered office.